The sizes correspond to a smaller size in the US market, so US customers should order a size up.

SIZE GUIDE

How long does it take for an order to be produced?

We aim to print and dispatch all orders within 72 hours. If an item is out of stock then this will add a minimum of 24 hours to the turnaround time as the garments are ordered on demand. 

My order hasn’t arrived, what do I do?

Please utilise the order tracking provided on shipping your order. If an order does not arrive after 10 working days and is considered lost, a replacement can be shipped, please send details of the order to: corvusengland@thescentcorvus.co.uk

I have received the wrong item, what can I do?

Mistakes can occasionally happen, we request a photo showing the incorrect item to be sent to: corvusengland@thescentcorvus.co.uk and once received a replacement will be shipped free of charge. We do not request that the incorrect garment is returned to us.

Can we cancel or change an order?

Once an ordered has been processed through our system, we are unable to make any changes as each product is made to order. If the order has not processed through our system, then we can cancel or make changes. We typically process new orders at 9am each day. 

MATERIALS

All of our garments are made by STANLEY/STELLA who work closely with their suppliers to source only the best raw materials, grown or produced in ways that do not harm people, animals or the environment. They exclusively use 100% GOTS certified organic cotton from India, recycled polyester from China and other sustainable materials such as Modal®.

The STANLEY/STELLA supply chain is certified by various independent bodies and standards. Each of these certifications demonstrate that they are working towards building healthy environmental practices and greater respect for the planet, every step of the way. They also encourage their Dealers to implement GOTS Certified printing techniques which use non-harmful inks and sustainable production methods. So that we can affirm that our finalised, decorated garments are 100% fully sustainable.

STANLEY/STELLA are a fairwear provider and you can read the full STANLEY/STELLA sustainability report HERE

FINISHING

Choosing who was going to finish our garments with either embroidery or printing was our next most important decision. We are working with a family run business based in England, who use water-based NeoPigment™ inks, free of heavy metals, formaldehyde and Alkylphenol Ethoxylates (APE), making them non-hazardous, non-toxic and biodegradable. As part of their waterless printing system, the biodegradable ink and energy saving process makes Kornit an eco-friendly printing solution.